Terms and Conditions

Disclaimer

All offerings by Ellie Townsend are created with care for spiritual and personal development purposes, and are intended to provide an uplifting, positive, supportive experience, focused on your best interests. They are not intended as substitutes for professional medical, legal, financial or other qualified advice or services. By using this site or purchasing any offerings, you agree to the following Terms and Conditions.

Terms and Conditions

Eleanor Townsend (trading as Ellie Townsend, website www.ellietownsend.com), and any affiliates, contractors, collaborators, and any other person/s connected with Eleanor Townsend accept no liability or responsibility for any loss, injury, damage, or action resulting from the use or misuse of products or services purchased, and/or resulting from advice or information given, and/or the application of anything on this site, or any related sites including but not limited to online stores, schedulers, and social media.

All offerings are for spiritual and personal development purposes – and are not intended to act as a replacement for services provided by qualified health professionals, emergency services, crisis support, or other such professionals. You are responsible for seeking the support of relevant professionals where required.

Results and specific outcomes cannot be guaranteed as they depend on multiple various and variable factors, and your commitment to the process. However, Eleanor Townsend will always provide you with the best opportunities she’s able to, for you to achieve the beneficial results you desire.

You are entirely responsible for yourself, your actions, and maintaining your own health, safety, and wellbeing when using or utilising any product or service provided.

In accordance with international guidelines where it’s required to make this statement: all products, services and other offerings are provided for entertainment purposes only. They are not substitutes for professional, legal, financial, or medical advice, diagnosis, or treatment. They are not to diagnose, treat, or cure any physical or mental health conditions. No specific outcomes are guaranteed. Always seek professional medical advice for any health-related concerns.

All offerings are created with care and intention to support personal empowerment and spiritual growth.

Props, display items, or accessories used in product images are not included in prices or sales.

Physical products are not to be ingested, taken or used internally in any way, and must be kept out of reach of children and animals.

Postage and handling prices are not included in product prices. Postage costs are additional, and will be shown during the checkout process.

Content provided by Eleanor Townsend – including but not limited to courses, downloads, frameworks, resources, product descriptions, and branding – is the intellectual property of Eleanor Townsend and may not be reproduced, republished, or distributed without prior written permission.

Your contact details may be used to send updates about your orders and related services. By purchasing, you agree to receive occasional marketing emails. You can unsubscribe at any time using the link at the bottom of each email or by contacting us directly. We respect your privacy and will not share your details with third parties without consent, unless required by law.

Refunds are as per Australian Consumer Law. There are no refunds for change of mind.

All prices are in Australian Dollars (AUD).

Additionally, if you participate in a course, program, group coaching, membership, event, masterclass, training, or other similar offering (henceforth referred to as “program”), you:

a) provide your consent to be included in any and all program content and program session recordings, where details such as your name and any contribution you make to the program may be recorded and will be available as part of the program content including via third-party applications, and program session and replay options available to program facilitators and participants for as long as the content exists.

b) you understand that you are making a commitment and agreement to pay for the full program (excluding the Rebel Soul Dream Life Academy monthly membership where it is a month-by-month commitment only, which you can cancel yourself at any time via your PayPal account, or by using the contact form below), and that the entirety of program contents (including resources and replays) are only available to those who fulfill their obligation to pay in full by the required dates (whether upfront or by payment plan). If you choose to leave the program early, you are required to ensure all payments up to your exit date have been made and you will be removed from any associated program group or site and no longer have access to the program content.

c) You understand that program content, as per your purchase (including, but not limited to, associated offers, group membership, or bonuses), is available to you from the time of your completed purchase, until either the provision of the program’s primary content has occurred, or for the duration of time specified by the program’s sales and/or information page at the time of your purchase and/or registration or welcome email, as long as the platform by which the content was originally provided remains able to continue the provision of the content. Furthermore you understand that where a program contains a reference to “ongoing access” to any program content, it means that the content will remain available to you for no less than 3 months after purchase (as long as the platform on which the content was originally provided remains able to continue the provision of the content) and although it is likely to extend beyond this, no guarantees of extended access or ‘lifetime’ access are given, unless explicitly stated upon the program’s sales page at the time of purchase.

d) you understand that you are being provided with the program in full as per your purchase and as per your payment/s remaining complete, up-to-date, and in full. Payment issues or delays may result in limited access or removal of access to the program. Furthermore, you understand that your level of participation in a program is determined by you. Additionally, you understand that you are responsible for maintaining the means to access the content on the platform on which it was originally provided.

 Programs are provided at the highest audio and/or visual quality available, but ultra high quality can not be guaranteed due to technological limitations, download speeds, and other variables, including but not limited to the conditions and capacity of the programs and platforms on which the program is created and delivered.

Programs, their terms, and conditions may be subject to change at any time. Written notice will be provided to participants as required, via the program’s primary communication method.